Susan and Shannon Made selling the estate home quick and easy. If there were any obstacles, they worked quickly and efficiently to remove them. I felt confident through the whole process, that I was in good hands.
Susan was very impressive in the home she was selling. very informative and honest about the condition of the home. very organized with information and took a great interest in getting every question answered. Susan is a great person and well respected.
We were extremely pleased with Susan Massaway and her team as our realty agents and representatives. We found them to be friendly, knowledgable, competent, ethical and very helpful throughout the process. Susan always kept us well informed and was available to respond to any questions or concerns we had. We sold our property at fair value and much quicker than we had anticipated. We would recommend her and her team without reservation. Her professionalism and warmth are wonderful assets. We genuinely enjoyed our experience working with her.
Susan and her whole team were incredibly helpful and knowledgeable throughout the process. This was an estate sale, and I don't live in Michigan. After our first meeting in person, Susan and her team made it very easy to get everything accomplished at a distance. They went above and beyond, even coordinating letting the city in to replace the water meter when needed, and making sure everything on site was taken care of right away. Their recommendations for getting the house ready to sell were spot on, from carpet replacement to staging to pricing. The house was on the market five days, and had 10 showings and 5 offers. Negotiations went smoothly and they kept me very well informed at every stage. I highly recommend their services!
Susan Massaway was a delight to work with right through to the day we completed. With ourselves out of state she and her team got a washer and dryer out of our basement just a couple of hours before signing as the buyers suddenly did not want our high-end machines. No charge and delivered to new buyers! That is an example of the service we received from the Massaway team. Susan's immediate responses every time were so helpful and reassuring right from our first interview. Susan's enthusiasm for selling our house in mid-winter won her our business over another realtor who displayed only gloom. We follow all of Susan's suggestions and sold very quickly in a slow market! And we got exactly what we wanted for our house. Could not recommend her highly enough.
This is the second home that we've been involved with Susan whether it be buying or selling. She is always on point in any situation. Always communicates and never leaves any stone unturned. If there ever is a situation that presents itself, I would want her team taking care of it for me. Great job you guys.
Susan and her team went above and beyond to help me sell my house. She and her team were always responsive and helpful, and I always felt she was looking out for me.
Working with the Massaway team was fantastic! When I first met with Susan, she was very knowledgeable, attentive to detail and I could tell that she and her team love doing what they do! The Massaway Team made the process of selling my home stress free and always kept me in the loop with updates and what was going on. I would highly recommend Susan and The Massaway Team to sell your home and to help with the purchase of a home. Thanks again! :)
The Massaway Team did a great job for us. We had a very difficult property to sell and they hung in there for us the whole time. I was especially impressed with them staying in touch and keeping up posted on what was happening. I always received a call back if they weren’t there to answer my call initially. It was a pleasure working with them. Eric Ostergren
Had a home that we sold on a land contract where the buyer walked away. We had to do alot of work to get house saleable. Once that process was completed I contacted Susan who had sold another house I had owned. Susan is a friendly, knowledgeable and very helpful real estate agent. She has alot of connections which is what a buyer/seller needs. She and her team work hard to do their jobs as real estate agents. If I were looking for an honest, helpful agent, I would look no further than Susan and her team. One additional thing that sets Results Realty apart from the competition. Susan put me in touch with a home inspector early in the fixup so that when the house was put on the market, we already had resolved many or most of the issues that would have come up at closing. That made closing a whole lot simpler!!
Susan and her team hit a home run in the sale of my elderly mother’s home. She was up-front with all the details of seller’s costs and the temperature of the current market in the Alma area. Susan gave us 3 price points with timelines on each sale price. She never pushed us for a decision and let us choose which route to go. She assisted us in finding an attorney as well as a title company. The most amazing thing was we did this all remote. I am from the Southeast portion of Michigan and we never met in person. We only communicated through email and telephone. I would highly recommend Susan and her team to anyone in the area looking to sell a home. Thanks again for all your support Susan.
Susan and her team did an excellent helping us prepare our home for sale and assisting us throughout the sales process. Susan will be my first call when I buy or sell a house again, words can not describe her and her teams ability.
Susan did an amazing job and found our dream home, plus helped us sell are existing home. She was so easy to work with and gave us great suggestions. I would definitely recommend Susan and her team. Katie
Susan knew that my house was perfect for a young couple looking for a home to raise their children in. She worked on helping me prepare to sell my house by explaining what each step would involve. She didn't rush me to make any decisions which I appreciated because I had just lost my husband and hadn't sold property before on my own. The whole team was very professional but still made me feel comfortable. I was very pleased with how quickly the sale went through and the paperwork was completed.
Susan was very prepared and knowledgeable in the sale of our home; from pricing, to staging, to negotiating. She was flexible and available when we needed her and was a pleasure to work with. With 4 offers, our home sold within a week over asking price!
Susan responded quickly to any questions we had and kept us informed all during the selling process. She advised us to have a pre-inspection so that prospective buyers would know just what needed to be done as this was an estate being sold 'as is'.
Susan and her team were wonderful to work with! They were prompt, professional, and very experienced. We were extremely satisfied with how quickly they sold our home.
I have worked with several different agents. Susan and Tom are by far the best I ha en ever dealt with. They gave me honest appraisal of whatever property I was selling, always kept me informed, were always available.
They are very knowledgeable and easy to deal with.
I would not want any other agents.
Susan was what I expected and more. Everything was done professionally and efficiently and my house sold fast. She went above and beyond and was so very helpful and continued to follow up with me after I sold and moved to a different state.
Susan and her team were very helpful and professional, throughout the whole process of selling our home. It went very smoothly, Coldwell Banker had buyers lined up to look at our home before it even went on the market. I really appreciated the advice Susan gave us on staging our home, it looked it's best and showed well.